July 22, 2011
The Profile of a VP: Mark Mangelson.
Last week we did a quick Q&A with new LocalResults VP, Mark Mangelson. Get to know the man behind our B2B marketing product and find out what ominous metrics haunt him at night.
Give us a little of your history. Where were you before CLEARLINK?
I sold alarms door-to-door for 4 years. Before, and after that I worked for Touchfon Int. running their sales, marketing, and development departments.
What drew you to CLEARLINK?
The innovative minds and passion for excellence. There is no time to rest or slow down when you are working. It constantly pushes you.
What‘s the number one characteristic you look for in hiring a new sales agent?
Teach-ability! If the rep knows how to listen and is humble enough to apply the things we teach them regardless of their sales background, they typically excel here at CLEARLINK.
Nature or nurture? Do all good sales people just have “it” or can it be taught?
Nurture for sure. Many reps come in with “it” and succeed, but many can learn the fundamentals to become successful.
What motivates you other than money?
Watching those I manage and mentor excel. There are very few highs like that of turning an employee from below average to great after weeks of time and effort with that individual.
How does inside sales differ from door-to-door sales?
In door-to-door you can use body language and appearance to your advantage. In an inside sales environment you are limited to your voice and how you are able carry the conversation.
What‘s your sales motto/management philosophy?
Give your reps and employees the tools and resources to succeed, and they will excel!
What keeps you up at night?