Connecting the Customer Journey: How to Merge Intelligent CX with Customer Acquisition Strategies

Understanding the customer journey is a precarious balancing act based on targeted marketing strategies, ballpark estimates, and ever-evolving consumer behaviors.

In order to maintain equilibrium throughout, marketers must harness the power of Intelligent CX and connect each stage—find, buy, ask, and advocate—and touchpoint of the customer journey.

Our ebook explores the acquisition and retention strategies of four companies that have transformed one-time customers into lifelong brand advocates. Ultimately, this ebook will answer strategy implementation questions such as:

  • How do I start revamping my customer acquisition strategy?
  • How do I emotionally appeal to customers?
  • How do I generate high-quality, lifetime customers?