Salt Lake City

Business Development Director

Job Posting Title:

Business Development Director

Job Description:

As a Business Development Director (BDD) at Clearlink, you will evaluate partnerships and acquisitions in order to continue the growth of the company as a solutions business (what do we want to be?) The ideal candidate is a self-starter, comfortable with ambiguity, and able to think big while still paying attention to detail. The BDD will maintain long-term existing relationships as well as research, contact, pitch, and acquire new business. They will work closely with the Account Based Marketing, Sales Enablement, and Solutions Architect teams to lead insight-based selling efforts for Clearlink. To be successful in this position, you must have outstanding business acumen, intense curiosity, excellent analytical abilities, superior written and verbal communication skills, and have the ability to identify trends and make compelling business arguments. 


  • Research market data and utilize internal & external tools to provide meaningful, accurate, and informative data analysis for business development efforts
  • Acquire and maintain a working knowledge of Clearlink’s capabilities and services as well as the existing and future needs of the customer to create high-value proposals focused on delivering the desired outcomes
  • Conduct research to identify new leads and potential markets
  • Identify gaps in existing processes and procedures and effectively recommend and drive improvements 
  • Maintain an active pipeline of forecast sales and accurate, detailed reporting
  • Achieve quarterly and annual revenue targets 
  • Effectively pitch Clearlink’s products and services 
  • Build strong, lasting relationships with clients and further Clearlink’s internal solution business by understanding their needs and business objectives
  • Identify and develop relationships with key decision makers in prospect organizations
  • Attend conferences, meetings, and industry events


  • 5 years of enterprise level sales experience
  • Demonstrated presentation, reporting, and CRM skills
  • Stellar written and verbal communication skills, including the ability to effectively communicate with senior executives and maintain good business relationships with both internal and external clients & resources
  • Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/opportunities and recommending an approach to solutions
  • Ability to work successfully in a team environment 
  • Creative problem-solving ability
  • Digital marketing experience preferred
  • Data analysis experience preferred 
  • Strong technical knowledge and IT fluency
  • In-depth knowledge of the industry and its current events
  • Skill in prioritizing and triaging obligations

Clearlink, a SYKES company, is an award-winning digital marketing and sales company headquartered in Salt Lake City, Utah. Clearlink’s leading-edge technology and 2,000 digital marketing, sales, and data science experts are the reason it’s been a trusted partner for Fortune 500 companies since 2003. Clearlink’s people-focused culture has been recognized internationally for strong leadership, business growth, innovative employee initiatives, and corporate social responsibility. As the global leader in Intelligent CX, Clearlink is committed to providing intuitive, connected, and engaging experiences throughout the customer journey.

And in the past year alone, Clearlink and our people have been honored with over a dozen awards, including:

  • Utah Business Magazine’s SAMY Awards
  • Utah Business Magazine’s 40 Under 40 Awards
  • Utah Business Magazine’s 30 Women to Watch Awards
  • Utah Business Magazine’s 20 in Their 20s Awards
  • Utah Business Magazine’s Fast 50 Awards
  • Search Engine Land Awards, Best In-house SEO Team Finalist
  • PR Daily Digital PR Awards, Viral Campaign Award
  • PR Daily Digital PR Awards, Media Relations Campaign Award
  • Utah Diversity Connection, Large Business Diversity Award
  • The Stevie Awards, Achievements in Health and Wellness
  • The Stevie Awards, Achievements in Developing and Promoting Women in Business
  • The Stevie Awards, People-focused CEO of the Year
  • Utah Business Magazine’s CEO of the Year
  • Achievers 50 Most Engaged Workplaces Award


Salt Lake City

Apply Now

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.