Salt Lake City

Data Integration Specialist

Job Posting Title:

Data Integration Specialist

Job Description:

Who We're Looking For

Data Integration Specialist – Salt Lake City

Sykes is looking for a data unicorn! We need someone who is passionate about collecting data from disparate data sources and building informative dashboards and reports for various partners in marketing, operations, and sales. You’ll be working with a marketing and sales technology stack that includes data inputs from display ad platforms, social media platforms, video platforms, A/B testing and heat mapping tools, web analytics platforms, email, and marketing automation suites, and sales engagement tools. In this role, you’ll help us to untangle this web of data and provide cohesive, comprehensive analyses! This position will report to our Clearlink analytics team in conjunction with our Sykes parent company.

Breaking Down Your Day to Day

  • Work closely with leadership throughout the business to understand current data/reporting needs and then recommend and deliver solutions
  • Pull data manually and through API connections from our sales and marketing tech stacks
  • Build reports and answer tough analytical questions that help drive profitability
  • Diagnose and resolve bugs in existing reporting platforms in a timely fashion
  • Use data visualization tools to build customized dashboards for use by both internal and external clients
  • Partner with our data architecture team to make valuable contributions to data quality

Tech Stack

  • Sales: SalesForce, 6Sense, Seismic
  • Email: Constant Contact, Pardot
  • Chat: Drift, Twilio, Live Person
  • Video: Wistia
  • CRO/UX: Google Optimize, Hotjar
  • Social: Facebook, Instagram, LinkedIn, YouTube, Oktopost

What You Need

  • Excellent with written and verbal communication
  • A knack for problem solving and attention to detail
  • Practiced in using data visualizations to tell important stories and influence decisions
  • A love of technology and passion for finding new ways to use it, particularly in optimizing the flow of information and insights to the right people at the right time
  • A knack for being a “numbers person” that loves data and knows the power that can be harnessed within it
  • Expertise in Excel, Google Sheets
  • Familiar with SQL, R, Python, etc.
  • An eye for business and ability to translate the work you do into financial impact

What We Offer

  • Competitive pay
  • Award-winning healthcare coverage and wellness programming, including onsite massage therapists, yoga classes, and personalized nutrition and fitness mentorship
  • 401(k) matching
  • Investment in your personal development: tuition reimbursement, leadership programming, opportunities for industry conferences and influence
  • Generous PTO and work/life integration

More About Clearlink

Clearlink, a SYKES company, is an award-winning digital marketing and sales company headquartered in Salt Lake City, Utah. Clearlink's leading-edge technology and 2,000 digital marketing, sales, and data science specialists are the reason it’s been a trusted partner for Fortune 500 companies since 2003. Clearlink’s people-focused culture has been recognized internationally for strong leadership, business growth, innovative employee initiatives, and corporate social responsibility. As the global leader in Intelligent CX, Clearlink is committed to providing intuitive, connected, and engaging experiences throughout the customer journey.
And in the past year alone, Clearlink and our people have been honored with over a dozen awards, including:

  • Utah Business Magazine’s SAMY Awards
  • Utah Business Magazine’s 40 Under 40 Awards
  • Utah Business Magazine’s 30 Women to Watch Awards
  • Utah Business Magazine’s 20 in Their 20s Awards
  • Utah Business Magazine’s Fast 50 Awards
  • Search Engine Land Awards, Best In-house SEO Team Finalist
  • PR Daily Digital PR Awards, Viral Campaign Award
  • PR Daily Digital PR Awards, Media Relations Campaign Award
  • Utah Diversity Connection, Large Business Diversity Award
  • The Stevie Awards, Achievements in Health and Wellness
  • The Stevie Awards, Achievements in Developing and Promoting Women in Business
  • The Stevie Awards, People-focused CEO of the Year
  • Utah Business Magazine’s CEO of the Year
  • Achievers 50 Most Engaged Workplaces Award
  • Women Tech Council’s Shatter List

More about Sykes

SYKES Enterprise services support the worldwide delivery of quality customer care from our call centers and our large home-based workforce. Our high-performance team manages a challenging array of cloud, web- and- mobile based solutions that integrate a dispersed workforce and multiple clients. Information security, network administration and software development are part of our comprehensive global portfolio. IT professionals with a passion for challenging and meaningful work in a fast-paced industry will find a home and a rewarding career here.
 
 

Location:

Salt Lake City

Apply Now

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.