Fourteen years ago, I started at Clearlink as a sales agent simply trying to pay my bills and tuition while studying finance in college. At the time, I had no idea that saying “yes” to opportunities would lead me to an incredible career. In those early years, I explored roles in customer service and compliance—working with some of our most challenging brand partners—and ultimately found my way into recruiting. Each step shaped my journey, even the setbacks. I interviewed for positions I didn’t get, but those experiences expanded my visibility to leaders across the company and pushed me to grow.
For seven years, I thrived as a sales recruiter and team lead, but eventually, I craved a new challenge. I stepped into a forecasting analyst role in our Medicare division—a position that had to be built from the ground up. It was a long, difficult road, filled with moments of doubt, but I persevered and ultimately helped shape the strategy for nearly half of the brands we represent. After four years, I was ready for another leap and pursued a leadership role in workforce management. During that process, I was presented with an opportunity that reignited my passion—leading the recruiting team. I jumped at the chance. Over the last three years, I have grown from managing corporate recruiting to overseeing all recruiting as Director of Recruiting and Learning & Development. Looking back, I am beyond grateful for Clearlink’s belief in me and for every opportunity that brought me to where I am today.
When I started at Clearlink, I was a 19-year-old girl on the AT&T team just trying to make enough money to pay my tuition at the University of Utah—which I did! Between the commission potential and the tuition reimbursement, I never had to take out a single student loan. The money was great, but, beyond that, I absolutely fell in love with the culture at Clearlink and knew I wanted to move up within the company. With my first promotion, I joined the quality team as a Sales Compliance Analyst. From there, I headed to the Ops team, and I remember saying, “I could work here for the rest of my life!” I truly believed then—and I still do—that Clearlink was the best company in the entire world.
Though I was completely happy on the Ops team and wasn’t actively looking for another role, my leaders pulled me aside and told me they thought I could manage people! This was scary but opened the opportunity for me to move to our Workforce Optimization team managing the Real Time Analysts. I discovered quickly that Workforce Optimization wasn’t the best fit, but I found a passion for people management. Having a team to support and being able to help them develop was something I thrived on! A Training Manager position opened, and I jumped at the opportunity! In addition to managing my team of trainers, I also got the unique opportunity to help curate the experience that could lead to new hires falling in love with Clearlink, just like I did all those years ago.
You see positive intent in your coworkers. You recognize that everyone has something to teach, and allow space for others to share their skills and knowledge. You validate those around you. You show genuine interest in those you work with. You discuss business and life outside of work. You are authentic, transparent, and empathetic. You celebrate others’ wins enthusiastically. We are passionate about our people.
You push to be a better version of yourself, every single day. When you’re frustrated by challenges, you focus on asking better questions to uncover better solutions. You strive to have a growth mindset. You learn from mistakes, you seek feedback rather than validation, and you tackle struggles head-on. We have each other’s backs, and we welcome challenges as opportunities to learn, grow, and succeed together.
You live up to your full potential. You let change work for and benefit you, so you can be happier with your work and the process of growth. You actively seek out the endless possibilities available to you. You embrace change with a calm and relaxed mind. You know where you are going and what you are set out to accomplish. We stay focused and set our sights high.
You default to action. You proactively share solutions and follow through on commitments. You have high expectations of yourself and your coworkers. You recognize and celebrate your colleagues’ wins. You have the humility to own your failures so you can improve. You’re capable of leading or following as the situation demands. We all have the ability to make a measurable impact and own our path to success.
You demonstrate empathy for your coworkers and users alike. You show you care about our business by keeping commitments because you know your work and relationships impact our bottom line. We are passionate about being transparent and keeping our coworkers’, users’, and customers’ best interests in mind.
We’re honored to be named as one of the 100 companies championing women in Utah. This designation is based on “family-friendly policies and practices, as well as women-specific initiatives known to impact the recruiting, hiring, retaining, and advancing women employees, managers, and leaders.” Visit the Inspire In Utah website.
